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We accept returns
Within 14 days of order confirmation. We also accept returns and exchanges if you get in touch with us within 14 days of your purchase. Contact us via the form on our website to receive instructions and initiate the refund process. Items must be shipped back to us after contacting us and within 30 days of the purchase.
No cancellations
La Garzarara does not accept cancellations. However, if there is a problem with your order, please get in touch with us and we will do our best to resolve the issue.
No return items
Because of their nature, unless they arrive damaged or defective, the following items can't be returned or exchanged:
- Custom or personalized orders
- Perishable products
- Digital downloads
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.